Public Privat run into a huge scandal
About a scandalous situation told a disgruntled customer leaving a review on the portal of the Ministry of Finance.
According to him, PrivatBank has debited his account the money that the ATM he had not given.
“21.08.2019 Odessa street semen Paliy 94, ATM / cash machine in the branch of a Private Bank, when withdrawing 2800 UAH ATM Portugal was heard as he recounts, the compartment does not open, on the screen it says “operation completed successfully”, the money was not given, with an account of starred. Rang the operator reported the problem, I was informed that there is no problem that this is not the first time, there is a problem. Created the application, said that after the collection and counting the money returned. After a day and a half came SMS that the request has been denied and money will not return,” he said.
The client stressed that through the time with him was again contacted by a representative of PrivatBank and recommended to solve this situation is to contact the police.
“Rang again, the operator that was only able to create another request. 24.08.2019 at the next communication with the operator, I was told that the problems they found and the money is not returned, and advised to address in militia with the request for video recording because they can not themselves provide such an opportunity,” he concluded.
Privat stereotyped responded to the accusations and said that the customer’s problem supposedly solved.
“I’m at the place waited 15 mins, no one came, me and the operator assured that it makes no sense to stand there, I don’t care money back. And if it’s the same situation who is to blame? To solve this problem is still needed,” concluded the client, in the comments.
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Recall that Privat is caught in a scandal in Odessa.
As reported Politeka, PrivatBank put the debt in 212 thousand 500 UAH.
Also Politeka wrote that Privat caught in a scandal with debts on credit cards.