The blatant incident told a disgruntled customer that left a review on the portal of the Ministry of Finance.
According to him, PrivatBank has suddenly blocked his account, but block refuses to call.
A customer of the Bank are already 10 years old, I have 2 cards, one credit, another Deposit, deposits, I have not hold, and therefore the card is not used, and credit are active. By accident today I read an SMS that my account is still blocked on Friday, there is my money. Called in PrivatBank, they reported that the Bank’s decision, according to the rules from 2016, all my accounts are blocked. the reason is not explained. Said the money I can to get through the courts. The Bank in its sole discretion without notice or explanation, can any customer to take his money! Pure raiding!”, he says.
The client also stressed that due to this situation he will be forced to apply to the NBU and the Prosecutor’s office as the Bank may block the account only by court order.
PrivatBank traditionally responded to the complaint with the phrase “we are sorry”, and stated that the client can challenge the decision of the banking institutions in court, since they allegedly failed to contact him for further information.
“Lies! With me not even trying to contact, there is not a single missed call or message! Demand an explanation why the lock?”, — summed up in the opinion dissatisfied customer.
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Recall, PrivatBank disgraced stealing money when you buy through the map.
As reported Politeka, PrivatBank disgraced by the disappearance of funds in the terminal.
Also Politeka wrote that Privat he got himself in trouble due to the failure to give the client his money.