Privat disgraced, denying the client return it
The corresponding review was published on the portal of the Ministry of Finance.
According to his words, he made through the terminal two denominations of 500 hryvnia, but the system failed, then the money is gone and the surgery was performed on only half of the amount.
“June 27, 2019 I filled in the terminal PrivatBank card (not his) two bills for 500 UAH. Notes the terminal, but the second 500-ku not counted. I’m not leaving immediately and not after the operation has reached the warm line. Application No. 14062191 return 500 UAH. it was decorated. 30 June (Sunday day off) I received a TEXT message that I was denied my money with the motivation “the fact of the failure is not detected”. I categorically do not agree”, — he said.
The client also noted that he did not agree with the decision of PrivatBank and brought arguments for his innocence.
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“After reviewing online reviews of customers of the Bank who has faced a similar problem, they also refused saying that with the motivation “the fact of the failure is not detected,” which is the typical runaround. Maybe you need to make more fuss than a few clicks away? I have more than 10 years, a client of PrivatBank, and the blatant disregard of the Bank’s employees made me very upset and my credibility is already permanently damaged”, — he summed up in his negative opinion.
Recall, PrivatBank disgraced by the theft of money when you buy through the map.
As reported Politeka, PrivatBank disgraced by the disappearance of funds in the terminal.
Also Politeka wrote that Privat he got himself in trouble due to the failure to give the client his money.