State PrivatBank has once again become involved in a scandal
Appropriate feedback on the portal of the Ministry of Finance left a disgruntled customer.
According to him, he tried to withdraw money through ATM, but PrivatBank has denied the operation, but the funds were debited from the personal account.
“Tried to remove UAH 1000. ATM on Dobrovolsky 130 in Universam Kopeyka. ATM for a long time, for about 3 minutes, have processed the request, then gave a message “In Opera Vdovina”, has issued a card, then got the message “ATM is not working z technonic causes” and address of nearest ATMs,” — said a disgruntled customer.
The client also noticed that Privat has allegedly promised to investigate the situation, but representatives of the state Bank confused in terms of solving the problem.
“After 2 hours, checked the balance, it turned out that the money is written off. On the phone on the card promise to consider over 24 hours and send SMS, chat Privat24 for 2 days and gave “application number”, — he concluded
PrivatBank traditionally responded to the customer complaint. The Bank said that “im very sorry” and promised to deal with the situation in the shortest time.
“Good day! We are very sorry that You are faced with such a situation. Your question has already been considered by professionals. We seek to solve it in the shortest possible time”, — said in comments the representative of the state enterprises.
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Recall that Privat is caught in a scandal in Odessa.
As reported Politeka, PrivatBank put the debt in 212 thousand 500 UAH.
Also Politeka wrote that Privat caught in a scandal with debts on credit cards.