PrivatBank accused of misconduct
The blatant incident told a disgruntled customer leaving a review on the Ministry of Finance
According to him, it has expanded its foreign currency account to pay for the treatment of a child in Italy, and then the representative of PrivatBank accused him of distributing counterfeit banknotes.
“I called the security officer and told that if I didn’t make it up to 1500 Euro I lose my VIP status, will impose a “lock” and will turn to law enforcement. I replied that I see no reason to compensate for 1,500 euros. My boss called my Department and persistently asked for money to compensate. Threatened with the same sanctions,” — he stressed.
The customer said that a month after the last call PrivatBank has blocked his account and does not want to give him a cash Deposit.
“I do, you can be sure my bills?! The main argument of the Bank’s employees – my camera caught a shot of how I made these notes… If PrivatBank has taken over the box office money from the client and later found among them the fake notes. In how long after depositing the PrivatBank can access the client for the exchange of these banknotes and can generally?..Here is how the Bank treats its customers. The Bank did not even try to find a compromise solution,” he concluded.
PrivatBank has responded to a negative review and stated that the question was allegedly transferred to experts for prompt consideration and solution.
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Recall that PrivatBank took the customer’s money after his mistakes.
As reported Politeka, PrivatBank has started to block the accounts of Ukrainian.
Also Politeka wrote about the fact that PrivatBank’s put the debt of 212 thousand 500 UAH.