Public Privat again caught for misconduct
The blatant incident told a disgruntled customer leaving a review on the Ministry of Finance.
According to him, first with his cards PrivatBank has written off personal funds, and later on account of a debt.
“My card was charged to the personal funds in April 2019., after the statement on 3700 employees of the Bank are not installed where the money went in the amount of 1400 UAH. Answer: you lit your map in the Internet, themselves the type of fault, but I have been using the app Privat 24 and have always received a request to confirm the transfer or write-off. Changed the map to another, but the attack to write off continued, the BOP did not miss them, but it takes a month out of my retirement and open a limit to minus a thousand hryvnia,” — he said.
The client noted that PrivatBank refuses to respond to his appeal, although he did not consent to the opening of the credit limit.
“Who can say on what basis customers are driven into the minus, and how with the Bank to fight. Wrote to the hotline for written answers the Bank does not want to provide. 3700 does not give a complete answer. Insolent to the edge of where to call or write. Today, the Bank requires to repay the loan, which I didn’t take”, — he concluded.
The representative of PrivatBank, in turn, promised to look into this situation and have requested contact with a dissatisfied client.
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Recall that Privat is caught in a scandal in Odessa.
As reported Politeka, PrivatBank put the debt in 212 thousand 500 UAH.
Also Politeka wrote that Privat caught in a scandal with debts on credit cards.